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Interval House of Hamilton and its Women's Centre and Flamborough Women's Resource Centre are following Public Health guidelines to keep its staff and clients safe during the current pandemic. [READ MORE]

  Interval House Of Hamilton  

Mission, Vision & Values

Our Mission

Violence free lives for all women, children and communities.


By 2021, Interval House of Hamilton will be an innovative leader providing compassionate care and sustainable, highly-integrated services in our quest for violence free lives for women, children and communities. 


  1. Health and Safety
    The safety and health of everyone involved in our services is of the upmost importance.
    • Safety: security from harm and danger
      Healthy Environment: maintaining and promoting good health practices
  2. Responsible and Professional Service
    • Adopt and adhere to professional standards of practice
    • Develop and implement training on professional standards that is responsive to and anticipates the client’s needs
    • Develop a process for continuous improvements of the professional standards. This includes design, delivery and evaluation of those standards
    • Respect for individual autonomy, human rights, freedom from violence, independence and diversity
    • Education and advocacy for the elimination of violence and abuse
    • Advocate for equitable social, political, and economic rights and opportunities for women that will enhance their quality of life and full participation in society
    • Recognition that existing barriers to equality are societal, as well as, individual
  3. Empowerment
    • A commitment to an informed participatory decision making process
    • Respect and support a client’s right to make choices and decisions
  4. Diversity
    • A commitment to Anti-racism and Anti-oppression
    • Respect the individual needs of all those involved in our program and services
  5. Anti-Racism/Anti-Oppression
    • Good teams will make better decisions than individuals
    • Provide an environment that fosters team work
    • Empower team with knowledge and skills to make decisions that reflect its vision, mission and values at all times
  6. Effective and Responsive Communication
    • Practice effective and responsive communication within our organization, within our community, and with clients through honesty, speaking in understandable language, active listening and respecting differences
    • Provide an environment that allows for different means of communication
    • Practice communication that is open, honest and understandable manner
  7. Confidentiality and Privacy
    • Respect the confidentiality and privacy of clients, staff, management, and volunteers, students subject to the policies and procedures of our organization and all applicable laws


Annual Reports

Below is the Annual General Report for 2017/2018. To download it click on full screen and then the download button. Our fiscal year end is March 31 for 2018/2019, we will have the new AGR online in late June. For a hard copy of our AGR email us at info@intervalhousehamilton.org or call 905-387-9959. 

2020-2021 Annual Report

2019-2020 Annual Report

2018-2019 Annual Report

Download PDF

2017-2018 Annual Report

Download PDF

2016-2017 Annual Report

Download PDF

2015-2016 Annual Report

Download PDF


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Act of Kindness; Walking the Talk

MentorAction PSA  |  Courtney Stephen  |  Hamilton Tiger-Cats

MentorAction PSA  |  Chris Van Zeyl  |  Hamilton Tiger-Cats

If My Walls Could Talk...

20th Aniversary Video

Our 25 year history timeline:

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Interval House of Hamilton opened its doors in 1986 as a non-profit shelter serving women, 16 years and older, with or without children who were fleeing relationship violence/abuse. We offer an array of counselling and legal advocacy services. Today, in addition, to the emergency shelter program, we now have three community-based programs that provide counselling, peer support, legal advocacy, and system navigation. We are committed to a gender intersectional and inclusive evidence-based analysis. We believe in including the voices and experiences of the women we serve, the community and our stakeholders in how we design, improve and deliver services and advocacy. 

We operate the following programs:

  • Interval House (Hamilton) Emergency Shelter
  • Women Centre of Hamilton
  • Flamborough Women's Resource Centre
  • Jared's Place: Legal Advocacy and Resource Centre for Women
  • MentorActionBe More Than A Bystander

Interval House of Hamilton is funded partially through the Ontario Ministry of Community, Children and Social Services, Ontario Women's Directorate, City of Hamilton, Hamilton Community Foundation grants, other grants, events, and private donations.

Disclaimer: The views and opinions expressed on this website or in social media do not necessarily reflect those of our funders or grantees. The views and opinions express the values, mission of Interval House of Hamilton only.

Note: Interval House of Hamilton does not do door-to-door solicitation. If someone representing Interval House of Hamilton is soliciting money at your door, please know they are not collecting money for our organization. It is suggested that you make a report to the Hamilton Police Services.



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