24 Hour Crisis Line: 905.387.8881   |   A A A   |  

 

FRONT LINE COUNSELLOR PART TIME RELIEF

This is a union position at our residential shelter.                       

NORMAL HOURS OF WORK:   

Days, evening and weekends (7.5-8 hours per shift)

SCHEDULED SHIFTS:  

Varies, minimum 2 shifts per 6 week schedule. In addition to scheduled shifts as required and call around for unexpected shift openings

START DATE:   

Immediately: must be available all shifts                                          

POSITION SUMMARY

Front Line Counsellors provide feminist (diverse intersectional)-based compassionate and innovative supports, counselling and therapeutic/activity based group programing for women, and conversely, their children living in the shelter. The Front-Line Counsellor Shelter relief staff  give support to, and contribute, to the case management goals, plans, and strategies for women and their children in the shelter. They encourage a caring, healthy, safe and positive work and residential setting for women in the shelter as they assist woman, and perform case-management, asses and plan for her personal safety, coping (harm reduction if necessary), counselling and legal supports needs/requirements. Front Line staff promote weekly support groups and activities to help women through this difficult time in their lives, and provide productive outlets for them to promote personal growth and healing. As well they prevent, manage and defuse any behavioural issues that arise within the shelter and to help residents manage the personal and emotional issues that are causing them to act this way.

SKILLS AND COMPENTENCIES REQUIRED:

  • Action oriented
  • Approachability & Humour
  • Client focus
  • Compassion
  • Creative
  • Crisis management/conflict resolution
  • Decision quality and results driven,
  • Diversity  and inclusion practice
  • Ethics and Values
  • Excellent written and verbal skills,
  • Feminist  based counseling
  • Integrity & Trust
  • Interpersonal & Political Savvy
  • Listening
  • Sound knowledge legislation affecting abused women
  • Technical Skills
  • Working  knowledge of harm reduction strategies 

QUALIFICATIONS REQUIRED

Education

Undergraduate degree in Social Work (from recognized University/College) or related disciplines.

Experience

Minimum two years’ experience working in Women’s Services and preference to residential setting. Experience with group facilitation and program planning.  Experience working with high risk women and working with Stages of Change model an asset.

Other

Valid First Aid/CPR certification, Valid ASSIST Certification, Valid PMAB/CPI/UMAB Certification, valid Ontario driver’s license and own vehicle or access to, as well as the appropriate corresponding insurance. Be educated in harm reduction strategies and practices. Member of College of Social Work, bi-lingual or a second language an asset.

WORKING ENVIRONMENT/WORK HAZARDS

A residential women’s shelter environment is fast past, continuously changing and crisis management communal work. Employees will work with diverse groups of women and children in traumatic emotional states, and must be willing to assist them with personal care items, assist with communal living, conflict management, crisis counselling and advocate for women with community and justice services.

Front-line relief staff are expected to do a reasonable amount of work in the office due to documentation and therefore some sitting is required. However, staff must also maintain a presence on the floor and assist the women with their reasonable daily needs.

Hours of Work: Work is part time and call-in relief. The employee needs to recognize that part time relief work does not offer a predictable work schedule, however guaranteed 1 to 2 shifts per schedule under the terms provided upon employment.

PLEASE FORWARD RESUME & LETTER OF INTEREST describing your skills, competencies and experiences and your knowledge of feminist counselling along with a current resume to

Nancy Smith, Executive Director

630 Sanatorium Road

Hamilton, ON L9C 7S7

nsmith@intervalhousehamilton.org

 

NO PHONE CALLS

Please provide any accommodations required if selected for an interview.