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Interval House of Hamilton and its Women's Centre and Flamborough Women's Resource Centre are following Public Health guidelines to keep its staff and clients safe during the current pandemic. [READ MORE]


Cleaner : Full Time Contract

Interval House is looking to hire a full time cleaner. This is a contract position for six months to help staff keep up with the routines associated with the current pandemic.

The cleaner will provide feminist (diverse intersectional) based compassionate and innovative daily supports in support of women and their children living in the shelter. Major responsibilities will include: providing general cleaning and maintaining of the shelter in keeping with health and safety standards of Interval House of Hamilton, Health Protection and Promotion Act and Public Health Standards; organizing and storing supplies, donations, maintaining agency property and equipment safely and securely;  and promoting and implementing steps to ensure a safe, secure and comfortable shelter for our residents,

The position is for 37.5 hours per week. The hours of the position will be dictated by the needs of the shelter and will be decided upon by the Manager of Residential Programs. Candidates must be able to adapt to changing needs/hours.

Education: High School diploma, equivalent, or some college.
Experience: Minimum two years’ experience working in a similar role. 
Other: Valid First Aid/CPR certification, valid WHMIS certification,  valid certification in Bill 168, valid certification in AODA, valid certification in Occupational Health and Safety, original copy of police vulnerable sector clearance and meet the requirements of vulnerable sector standards for employment by our agency. Bi-lingual or a second language an asset

Please apply with your resume by email to info@intervalhousehamilton.org no later than 4 pm November 2. 2020. 

 Resumes will not be accepted after the due date.


Interval House is strongly committed to employment equity within our workplace, work environment, and broader community. We particularly encourage applications from persons with one or more disabilities, LGBTTQ persons, persons from racialized groups, Indigenous persons, and women.

If you require an accommodation in order to participate in an interview, please inform us if contacted for an interview.




Manager of Community Programs

Under the supervision of the Director of Programs and Services, the Manager of Community Programs provides coordination and supervision to the casework team, admin support and contract staff at Interval House of Hamilton’s outreach offices:  Women’s Centre Hamilton / Jared’s Place / Flamborough Women’s Resource Services.  They ensure the smooth running of community programs on a day to day basis and ensure professional standards of casework in accordance with the stated philosophy, policies and procedures.  The Manager is expected to perform these responsibilities in a professional manner and to perform administrative functions in support of the Agency’s mission, vision, values and strat plan.  They will work independently as well as work as a team member, co-ordinate and liaise with the community and its services, project management, participate in both fundraising and non-fundraising events that support the goals of the programs and agency, perform administrative responsibilities, maintain and write accurate and concise statistical reports, grants, etc.  This positions duties includes, but is not limited to, ensuring proper case management, record keeping, collection and reporting of statistical data for funders and the organization, engaging community stakeholders in advancing the vision and mission of the organization; grant writing and organizing/participating in community presentation and fundraising events.  The Manager is expected to share on-call duties for the agency.  The Manager must be an ambassador of Interval House of Hamilton in all capacities.

Education:  Minimum undergraduate degree in Social Work (from recognized University/College) or related disciplines.  Master of Social Work preferred.

Experience:  Minimum three (3) years sound experience in a management position within woman’s services preferred.  Working a unionized environment preferred including staff supervision and performance management.  Experience working in women’s counselling and /or residential services.  Proven skills in crisis intervention, case management, project management, program evaluation and community development including event planning and fundraising.  Able to prioritize in a fast-paced crisis environment and an ability to meet time lines and produce accurate reports.  Proven strategic agility and leadership in developing strong stakeholder and community engagement/partnerships.  Ability to implement budget controls.  Experience with group facilitation and program planning.  Experience working with high risk women, safety planning, and working with Stages of Change, motivational interviewing, trauma informed modalities.  Sound working knowledge of intersectionality and gender-based violence required.  Excellent team player with ability to build teams, good communication skills essential (written and oral) and ability to be an ambassador.  Working knowledge of IT and trouble-shooting.  

Other:  Valid certifications in:  First Aid/CPR, ASSIST, PMAB/CPE/UMAB, Ontario driver’s license and own road worthy vehicle with 2 million liability insurance, Safe Food Handling, WHMIS.  Vulnerable Sector police clearance.  Be educated in harm reduction strategies and practices.  Member of College of Social Work.  Bilingual or second language an asset. 

To apply, please send your resume to info@interalhousehamilton.org no later than 4pm October 29, 2020. 


Please visit our website for more information about our organization.  Interval House of Hamilton is committed to an equitable, diverse, and inclusive workforce.  If you require accommodation, please let us know at the time you are contacted for an interview.



Relief Staff are vital to our agency in providing casual, on call coverage for the shelter. We are in need of multiple relief staff who are available to work a variety of shifts sometimes with short notice in our 24/7 facility. Shifts can range from Monday-Friday's, overnights, weekends and holidays.

Interval House of Hamilton is a SEIU unionized workplace.


The Front-Line Shelter Relief Staff should give support to, and contribute to, the case management goals, plans, and strategies for women and their children in the shelter. They encourage a caring, healthy, safe and positive work and residential setting for women in the shelter. Workers assist woman, and case-management, to asses and plan for her personal safety, coping (harm reduction if necessary), counselling and legal supports needs/requirements. They promote weekly support groups and activities to help women through this difficult time in their lives, and provide productive outlets for them to promote personal growth and healing. Counsellors work to prevent, manage and defuse any behavioural issues that arise within the shelter and to help them manage the personal and emotional issues that are causing them to act this way.


  • Action oriented
  • Approachability & Humour
  • Client focus
  • Compassion
  • Creative
  • Crisis management/conflict resolution
  • Decision quality and results driven,
  • Diversity and inclusion practice
  • Ethics and Values
  • Excellent written and verbal skills,
  • Feminist based counseling
  • Integrity & Trust
  • Interpersonal & Political Savvy
  • Listening
  • Sound knowledge legislation affecting abused women
  • Technical Skills
  • Working knowledge of harm reduction strategies



Undergraduate degree in Social Work (from recognized University/College) or related disciplines.


Minimum two years’ experience working in Women’s Services and preference to residential setting. Experience with group facilitation and program planning. Experience working with high risk women and working with Stages of Change model an asset.


Valid First Aid/CPR certification, Valid ASSIST Certification, Valid PMAB/CPI/UMAB Certification, valid Ontario driver’s license and own vehicle or access to, as well as the appropriate corresponding insurance. Be educated in harm reduction strategies and practices. Member of College of Social Work, bi-lingual or a second language an asset.

Working Enviroment/Hazards

A residential women’s shelter environment is fast past, continuously changing and crisis management communal work. Employees will work with diverse groups of women and children in traumatic emotional states, and must be willing to assist them with personal care items, assist with communal living, conflict management, crisis counselling and advocate for women with community and justice services.

Front-line relief staff are expected to do a reasonable amount of work in the office due to documentation and therefore some sitting is required. However, staff must also maintain a presence on the floor and assist the women with their reasonable daily needs.

Hours of Work: Work is part time and call-in relief. The employee needs to recognize that part time relief work does not offer a predictable work schedule, however guaranteed 1 to 2 shifts per schedule under the terms provided upon employment.

PLEASE FORWARD RESUME & LETTER OF INTEREST describing your skills, competencies and experiences and your knowledge of feminist counselling along with a current resume 

By email: info@intervalhousehamilton.org

By mail: 630 Sanatorium Road, Hamilton, ON, L9C 7S7


Please provide any accommodations required if selected for an interview