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Women’s Navigator

UNION – Special Project

Full-time, Temporary (Funding up to March 31, 2025)

POSITION SUMMARY:

Come and join our team in this dynamic and rewarding position. You will work alongside of community partners in a mobile capacity bringing violence against women expertise and ensuring the women we serve are receiving supports aimed to reduce their risk of harm and lethality.  

The Hamilton Police Service and Interval House of Hamilton have partnered to develop a Rapid Intervention and Support Team (RIST) within the Crisis Response Branch (CRB), to provide prompt crisis support to citizens of the City of Hamilton suffering from mental illness, addiction, and homelessness. Interval House of Hamilton will provide a Women’s Navigator that has specialized training to respond to the specific and unique needs of women responding to these services. This position will work within a specialized and interdisciplinary team.

Staff will be a member of the CRB RIST and will be deployed out of Police Service Headquarters located at 155 King William Street, Hamilton, Ontario and under the direction and supervision of the Sergeant of the CRB and the Manager of Community Programs – Interval House of Hamilton or designate.

In accordance with the vision, values, strategic goals of Interval House of Hamilton, project staff will provide, but are not limited to, mobile VAW supports and system’s navigation to women disconnected from mainstream VAW systems and experiencing homelessness, while residing in the City of Hamilton. Project staff will engage in mobile, assertive outreach to connect with women living in encampments, hotels or other non-VAW programs and assist women with connecting to VAW specific services, shelters, and programs. This position will engage women survivors, safety plan, provide VAW counselling, organize group counselling, connect survivors to VAW resources, provide accompaniment to appointments and assist with system navigation. In addition, this position requires an individual to be able to work independently as well as work as a team member, co-ordinate and liaise within the community and its services, participate in both fundraising and non-fundraising events that support the goals of the program, perform administrative responsibilities, maintain, and write accurate client records, and collect concise statistical reports.
This position is a Special Contract with an end date of March 31, 2025.

Skills & Competencies Required

  • Approachability
  • Compassionate about and working with people and diversity,
  • Creative and innovative thinking
  • Dealing with ambiguity
  • Decision making and judgment
  • Demonstrated ability and experience in mobile work
  • Direct Feminist based counselling/anti-violence experience,
  • Ethics, integrity & trust
  • Excellent in building rapport and motivating others,
  • Excellent presentation skills,
  • Excellent written and verbal skills,
  • Manages through vision and purpose
  • Physical aptitude to lift up to 30 lbs.
  • Political & Interpersonal savvy
  • Results driven
  • Teamwork
  • Technical and social media skills (internet, MS office, computer, Facebook etc.

QUALIFICATIONS REQUIRED

Education: Minimum undergraduate degree/diploma in Social Work (from recognized University/College) or related disciplines.

Experience: Minimum two years’ counselling experience working in Women’s Counselling and/or Residential Services. Proven skills in mobile assertive engagement, crisis intervention, case management, program evaluation and community development; including event planning and fundraising. Able to prioritize in a fast-paced crisis environment and an ability to meet timelines and produce accurate reports. Proven strategic agility and leadership in developing strong stakeholder and community engagement/partnerships. Ability to implement budget controls. Experience with group facilitation and program planning. Experience working with high-risk women and working with Stages of Change model an asset. Experience working with high-acuity women, managing crisis and crisis de-escalation.

Other: Valid First Aid/CPR certification, Valid ASIST Certification, Valid PMAB/CPI/UMAB Certification, valid Ontario driver’s license and own vehicle, as well as the appropriate corresponding insurance. Vulnerable Sector police clearance (within 3 months). Be educated in harm reduction strategies and practices. Member of College of Social Work, bi-lingual or a second language an asset.

WORKING ENVIRONMENT/WORK HAZARDS

Project staff can expect to do most of their work through mobile community engagement, with some office work. Project staff will work independently in the community and is expected to sit/drive for longer periods. The worker must have strong interpersonal and political savvy skills to ensure mission and vision of the program needs are met. Project staff are expected to complete documentation and counsel and will be required to sit for longer periods.

Employees will work with diverse groups of women and children in traumatic emotional states and must be willing to assist them with personal care items, assist with communal living, conflict management, crisis counselling and advocate for women with community and justice services.

Hours of Work: Work is a special contract consisting of 40 hours per week. The schedule is set the Hamilton Police Services and will include rotating days, evenings, and weekend work to meet program needs. Shifts will exceed 7.5 hours and scheduling will require flexibility.  

DISCLAIMER

  • Due to the changing nature of work and work to be done, other responsibilities may be assigned.
  • Due to the changing nature of work and work to be done, the qualifications may be altered.
  • This position description indicates the general nature and level of work expected. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required by the incumbent.

PLEASE FORWARD LETTER OF INTEREST describing your skills, competencies and experiences and your knowledge of feminist counselling along with a current resume to:

Sue Taylor, EXECUTIVE DIRECTOR, 630 Sanatorium Road, Hamilton, ON at staylor@intervalhousehamilton.org

NOTE: Deadline to apply: Tuesday May 16, 2022 at 4:30pm EST. (no resumes will be accepted after the deadline).

IHOH is an inclusive space. Please inform at the time you are contacted for an interview if you require accommodation.

Job Types: Full-time, Temporary

Salary: From $24.76 per hour, plus benefits. Note: This is an up-to three-year funded position and will receive the additional benefits, etc where the funding allows. 

COVID-19 considerations:
All Employees of Interval House of Hamilton are required to adhere to our Covid-19 Vaccination Policy, providing proof of full vaccination. All employees are to use proper PPE requirements set out by the Ministry of Health.

Front Line Shelter Relief

Relief Staff are vital to our agency in providing casual, on call coverage for the shelter. We are in need of multiple relief staff who are available to work a variety of shifts sometimes with short notice in our 24/7 facility. Shifts can range from Monday-Friday's, overnights, weekends and holidays.

Interval House of Hamilton is a SEIU unionized workplace.

POSITION DETAILS:

The Front-Line Shelter Relief Staff should give support to, and contribute to, the case management goals, plans, and strategies for women and their children in the shelter. They encourage a caring, healthy, safe and positive work and residential setting for women in the shelter. Workers assist woman, and case-management, to asses and plan for her personal safety, coping (harm reduction if necessary), counselling and legal supports needs/requirements. They promote weekly support groups and activities to help women through this difficult time in their lives, and provide productive outlets for them to promote personal growth and healing. Counsellors work to prevent, manage and defuse any behavioural issues that arise within the shelter and to help them manage the personal and emotional issues that are causing them to act this way.

SKILLS AND COMPENTENCIES REQUIRED

  • Action oriented
  • Approachability & Humour
  • Client focus
  • Compassion
  • Creative
  • Crisis management/conflict resolution
  • Decision quality and results driven,
  • Diversity and inclusion practice
  • Ethics and Values
  • Excellent written and verbal skills,
  • Feminist based counseling
  • Integrity & Trust
  • Interpersonal & Political Savvy
  • Listening
  • Sound knowledge legislation affecting abused women
  • Technical Skills
  • Working knowledge of harm reduction strategies

QUALIFICATIONS REQUIRED

Education:

Undergraduate degree in Social Work (from recognized University/College) or related disciplines.

Experience:

Minimum two years’ experience working in Women’s Services and preference to residential setting. Experience with group facilitation and program planning. Experience working with high risk women and working with Stages of Change model an asset.

Other:

Valid First Aid/CPR certification, Valid ASSIST Certification, Valid PMAB/CPI/UMAB Certification, valid Ontario driver’s license and own vehicle or access to, as well as the appropriate corresponding insurance. Be educated in harm reduction strategies and practices. Member of College of Social Work, bi-lingual or a second language an asset.

Working Enviroment/Hazards

A residential women’s shelter environment is fast past, continuously changing and crisis management communal work. Employees will work with diverse groups of women and children in traumatic emotional states, and must be willing to assist them with personal care items, assist with communal living, conflict management, crisis counselling and advocate for women with community and justice services.

Front-line relief staff are expected to do a reasonable amount of work in the office due to documentation and therefore some sitting is required. However, staff must also maintain a presence on the floor and assist the women with their reasonable daily needs.

Hours of Work: Work is part time and call-in relief. The employee needs to recognize that part time relief work does not offer a predictable work schedule, however guaranteed 1 to 2 shifts per schedule under the terms provided upon employment.

PLEASE FORWARD RESUME & LETTER OF INTEREST describing your skills, competencies and experiences and your knowledge of feminist counselling along with a current resume 

By email: info@intervalhousehamilton.org

By mail: 630 Sanatorium Road, Hamilton, ON, L9C 7S7

NO PHONE CALLS

If you require accessibility accommodations during the recruitment process, please notify us to arrange reasonable and appropriate accommodations. IHOH is an equal opportunity employer and strives to be reflective and inclusive of the communities we serve. We encourage individuals who identify as Indigenous, racialize, immigrant, LGBTQI+, or disAbled to apply. We appreciate your interest in this employment opportunity, however only those selected for an interview will be contacted.

COVID-19 considerations:
All Employees of Interval House of Hamilton must adhere to our Covid-19 Vaccination policy, by providing proof of full vaccination. As well as follow all PPE regulations in place by the Ministry of Health.

Full time Child and Youth Counsellor-Union Position

Interval House of Hamilton provides an emergency shelter working with women with or without children who have experienced abuse, violence or human trafficking. We are currently recruiting a Full Time Permanent Child and Youth Worker.

Job Duties:

To provide feminist (diverse intersectional)-based compassionate and innovative daily supports, counselling and therapeutic/activity based group programing for mothers and their children living in the shelter. To work with each mother to asses and plan for the child(ern)’s safety, educational, counselling, parenting and legal supports needs/requirements. This will include; but is not limited to, providing support and system navigation/advocacy for mothers who are accessing/intersecting with community/health services (mental health, Child Welfare, day care etc.) services. To prevent, manage and defuse any parenting and child behavioral issues that arise within the shelter. To create daily a health and safe environment for all women and children. To develop strong partnership with children services stakeholders and to provide public presentations from time to time.

Qualifications:

Education: 3 year Child and Youth Worker diploma or undergraduate degree in Social Work (from recognized University/College) or related disciplines.

Experience: Minimum two years’ experience working in children’ services and preference to residential setting and/or crisis work. Experience with group facilitation and program planning. Experience working with high risk mothers and working with Stages of Change model an asset.

Other: Valid certificates in First Aid/CPR, ASSIST, PMAB/CPI/UMAB , Safe Food Handling and WHMIS. As well, they require an Ontario driver’s license and own road worthy vehicle with 2 million liability insurance and a Vulnerable Sector police clearance (within 3 months). Be educated in harm reduction strategies and practices. Member of College of Social Work or a member of your professional association, bi-lingual or a second language an asset.

NO PHONE CALLS!!

PLEASE FORWARD RESUME & LETTER OF INTEREST describing your skills, competencies and experiences and your knowledge of feminist counselling along with a current resume 

By email: info@intervalhousehamilton.org

By mail: 630 Sanatorium Road, Hamilton, ON, L9C 7S7

Interval House of Hamilton is strongly committed to employment equity within our workplace, work environment, and broader community. We particularly encourage applications from persons with one or more disabilities, LGBTTQ persons, persons from racialized groups, Indigenous persons, and women.

If you require an accommodation in order to participate in an interview, please inform us if contacted for an interview.

COVID-19 considerations:
All Employees of Interval House of Hamilton must adhere to our Covid-19 Vaccination policy, by providing proof of full vaccination. As well as follow all PPE regulations in place by the Ministry of Health.

 

 
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